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5DAY Test Support & Retraining Policy

5DAY provides professional driver training designed to prepare pupils for the DVSA theory and practical driving tests. While many pupils pass first time, test outcomes can be affected by examination conditions, nerves, or isolated driving faults.

To support pupils following an unsuccessful test attempt, 5DAY offers a Test Support and Retraining Programme, in accordance with DVSA guidance and the terms set out below.

Theory Test Support

Where a pupil does not achieve a pass in the DVSA theory test:

  • The pupil may attend theory training sessions at the 5DAY training centre

  • Sessions are provided to help address knowledge gaps and improve test readiness

  • Training continues until a theory test pass is achieved

Theory Test Booking & Fees

  • DVSA theory test fee: £23

  • Theory tests must be booked and paid for directly by the pupil with the DVSA

  • 5DAY does not control theory test availability or booking outcomes

Practical Driving Test Support For First Test

Where a pupil does not pass their First DVSA practical driving test after completing the 5DAY course:

Eligibility

  • The pupil must provide a copy of the Driving Test Report (DL25A) issued by the DVSA examiner

  • The request for retraining must be made within 7 days of the test date

Scope of Retraining

  • Retraining consists of 1-hour remedial driving lessons

  • Lessons focus only on the serious or dangerous faults identified on the DL25A

  • Training is provided until the instructor confirms the identified faults have been corrected and the pupil is test-ready

Instructor assessments are made in line with DVSA standards and are final.

Practical Test Booking & Fees

  • DVSA practical driving test fee: £62

  • Practical tests must be booked and paid for directly by the pupil with the DVSA

  • 5DAY cannot guarantee test dates, availability, or examiner decisions

Use of a 5DAY Vehicle for second test

  • Car hire for test: £180

  • Vehicle hire is optional and subject to availability

Fair Use & Conduct

This programme is provided to support genuine test readiness and improvement.

  • Lessons are provided for fault correction, not unlimited ongoing tuition

  • Pupils are expected to attend booked sessions, follow instructor guidance, and behave respectfully

  • 5DAY reserves the right to suspend or withdraw retraining where sessions are missed, guidance is repeatedly ignored, or behaviour is unreasonable or abusive

Important Notes

  • Test pass decisions are made solely by DVSA examiners

  • 5DAY does not influence or guarantee test outcomes

  • This policy does not include test fees or third-party charges